Commercial Account Handler
Location: West Yorkshire
Employment Type: Full Time, Permanent
Salary: Dependent on experience
A well-established insurance brokerage is seeking an experienced Commercial Account Handler to join its team. This role will support Account Executives in managing a diverse portfolio of commercial clients, providing high-quality servicing and technical broking support.
The successful candidate will work across a broad range of commercial insurance products and play an important role in maintaining strong client relationships and ensuring efficient policy management.
Key Responsibilities
Account Handling & Client Support
Provide day-to-day administrative and technical support to Account Executives
Act as a key point of contact for clients regarding cover queries, mid-term adjustments, additional insurance quotations, and policy documentation
Respond to client enquiries promptly, accurately, and professionally
Attend insurer and client meetings where appropriate
Manage selected client cases directly where required
Handle a wide range of commercial risks including Property, Liability, Marine, Engineering, Cyber, Motor Fleet, and Financial Lines
Broking & Market Engagement
Conduct marketing exercises with insurers to obtain competitive terms
Negotiate renewals and secure new business quotations
Maintain strong relationships with insurer partners
Keep up to date with market conditions, insurer products, and industry developments
Administration & Compliance
Check and issue proposals, policy documentation, and endorsements
Ensure all administration is completed in line with company procedures
Maintain accurate and up-to-date client records on internal systems
Ensure all activity complies with regulatory requirements and customer fairness principles
Skills & Experience
Strong knowledge across the main classes of commercial insurance
Experience managing SME to mid-corporate commercial risks
Experience working with premium finance providers
Strong broking, negotiation, and communication skills
Highly organised with the ability to work accurately under pressure
Proficient in Microsoft Word, Excel, and Outlook
Experience using Acturis would be advantageous
Working Environment & Benefits
Free on-site parking
Convenient location with easy access to the motorway network
Supportive team environment within a stable brokerage
Contact
Louis Gibbs, Senior Consultant - London Market on 0203 727 2316 or 07506 605692
Email: admin@lawesgroup.co.uk