Job title: Account Manager (Trade Credit)

Salary: Negotiable, dependent on experience

Location: Birmingham or Northampton

PURPOSE OF ROLE

Are you an experienced Trade Credit insurance professional looking for your next move with a large and growing brokerage?

Our client is hiring an Account Manager to join their Trade Credit team, working with a varied portfolio of clients within a well-established and expanding business.

This role would suit an experienced Account Handler or Account Executive ready to take the next step in their career.

RESPONSIBILITIES

As Account Manager, you will be:

•       Delivering renewal income against target

•       Building and developing strong relationships with a portfolio of clients to ensure high levels of satisfaction

•       Managing and coordinating workflow, handling client queries professionally and efficiently to maintain a high standard of service

•       Supporting clients across all aspects of their policy, including credit limit applications, overdue reporting and claims

•       Identifying client needs, preparing broking presentations for insurance markets and producing client reports

•       Delivering thorough policy briefings to clients

•       Identifying growth and new business opportunities, including cross-selling within the wider group

•       Keeping up to date with market conditions and developments in the insurance sector

•       Maintaining accurate client records on Acturis or other relevant systems

•       Complying with all internal policies, procedures, regulatory requirements and relevant legislation

DAY-TO-DAY

•       Working as part of a large, growing team across a varied caseload of Trade Credit clients

•       Balancing renewal delivery, client servicing and new business development day to day

•       Collaborating with colleagues across the wider group to identify cross-selling opportunities

•       Supporting clients through every stage of their policy lifecycle, from onboarding to claims

EXPERIENCE

•       Sound understanding of Trade Credit Insurance principles, the credit insurance market and policy structures (12 months+)

•       Experience gained as an Account Handler, Account Executive or similar role within insurance broking

•       Familiarity with credit insurers' online systems is desirable

SKILLS

•       Strong organisational skills with excellent attention to detail

•       Excellent communication and interpersonal skills

•       Able to manage multiple tasks and meet deadlines in a fast-paced environment

•       Comfortable working independently as well as part of a team

•       Proficient in MS Outlook and Word

If you have the relevant experience or know someone who does, please contact Liam Conlon on 07458 162847 or email Liam.conlon@lawesgroup.co.uk