Claims handler recruitment specialists connecting skilled insurance professionals with leading insurers, brokers and claims management organisations across the UK.
At Lawes Consulting Group, we place Claims Handlers who combine technical knowledge, customer focus and the ability to manage claims efficiently and fairly from first notification through to settlement.
Claims Handlers are the frontline professionals of the insurance industry, responsible for managing the claims process on behalf of policyholders and ensuring that claims are handled accurately, efficiently and in line with policy terms and regulatory requirements. It is a role that demands a strong combination of technical knowledge, communication skills and the ability to manage multiple cases simultaneously under pressure.
At Lawes Consulting Group, we recruit Claims Handlers across a wide range of classes and environments, from personal lines and commercial claims through to specialist and high-value claims. We work with insurers, brokers, third-party administrators and specialist claims management organisations, placing candidates at all levels from entry-level Claims Handlers through to Senior Claims Handlers and Claims Team Leaders.
The regulatory environment for claims handling has become increasingly demanding, with a strong focus on customer outcomes, fair treatment and transparent communication. The best Claims Handlers combine solid technical knowledge of policy coverage and claims processes with genuine empathy and the ability to guide customers through what is often a stressful experience. We assess candidates on both dimensions, ensuring that every placement reflects the standards your organisation and your customers expect.
Claims handling roles vary significantly depending on the class of business and the type of organisation. In a direct insurer environment, the focus may be on high-volume personal lines claims; in a specialist broker or Lloyd's market context, the work may involve more complex, lower-frequency commercial or specialty claims. We understand these differences and match candidates to the right environment based on their experience, skills and career aspirations.
Explore our full range of recruitment services, each designed to deliver expert support and exceptional hiring outcomes:
Take the first step towards a new role and register with us below. Take the stress out of yourcareer searchand let us help you achieve job satisfaction.
Take the first step towards building your team and partner with us below. Remove the stress from your hiring process and let us deliver quality, trusted recruitment solutions.
We recruit for Claims Handlers, Senior Claims Handlers, Claims Technicians, Claims Executives and Claims Team Leaders across personal lines, commercial and specialist insurance.
We recruit across a wide range of classes, including Motor, Property, Liability, Commercial, Marine, Professional Indemnity and Specialty, among others.
Experience requirements vary by role and class of business. Entry-level roles may require strong communication skills and a willingness to learn, while senior positions typically require several years of hands-on claims handling experience and relevant technical knowledge.
Yes. We place Claims Handlers across insurers, brokers, third-party administrators and specialist claims management organisations.
We evaluate candidates on their technical claims knowledge, their understanding of policy coverage, their approach to customer communication and their ability to manage a caseload effectively.
We maintain an active pool of claims handling candidates and can typically move quickly to deliver a strong shortlist, particularly for more common classes of business.
Take the first step towards building your team and partner with us below. Remove the stress from your hiring process and let us deliver quality, trusted recruitment solutions.
