Broking operations recruitment specialists connecting skilled insurance professionals with leading brokers and intermediaries across the UK.
At Lawes Consulting Group, we support clients and candidates across all broking operations functions, from policy processing and compliance support through to operational management and process improvement.
Broking operations is the infrastructure that enables a broking business to function effectively. From policy documentation and premium processing through to regulatory compliance, data management and client reporting, the operations function ensures that the broking process runs accurately, efficiently and in line with FCA requirements. As broking firms continue to grow in complexity and scale, the demand for skilled operations professionals who understand the insurance environment has never been greater.
At Lawes Consulting Group, we recruit across the full range of broking operations roles, from Operations Administrators and Processing Coordinators through to Operations Managers and Heads of Broking Operations. We work with independent brokers, national broking groups, Lloyd's market intermediaries and specialist broking firms, understanding the specific operational requirements of each environment.
The most effective broking operations professionals are not simply administrators — they are problem solvers who can identify inefficiencies, implement improvements and contribute to the strategic development of the operations function. As broking firms invest in technology, automation and process redesign, the ability to manage change and drive operational excellence has become a key differentiator. We recruit candidates who bring both the technical knowledge and the leadership capability to deliver in this evolving environment.
Broking operations teams play a critical role in ensuring that the business operates within its regulatory obligations. From FCA compliance and client money handling through to data protection and audit readiness, operations professionals are central to the governance framework of any broking organisation. We understand these requirements and recruit candidates who take compliance seriously and can operate effectively within a regulated environment.
Explore our full range of recruitment services, each designed to deliver expert support and exceptional hiring outcomes:
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We recruit for Operations Administrators, Processing Coordinators, Broking Operations Analysts, Operations Managers, Heads of Broking Operations and related support and leadership roles.
Broking operations teams handle policy processing, premium and bordereaux management, compliance support, data management, client reporting and the day-to-day operational support of the broking function.
Yes. We have strong connections across the Lloyd's market and regularly place operations professionals within brokers, coverholders and managing agents operating in this environment.
Key skills include attention to detail, knowledge of broking systems and processes, an understanding of FCA regulatory requirements, strong organisational ability and, increasingly, experience with data management and process improvement.
Yes. We regularly support organisations with senior and leadership-level operations hires, including Heads of Operations and those with responsibility for process improvement, systems change and compliance oversight.
We combine structured screening with in-depth market knowledge to assess candidates on their technical competence, operational experience and ability to work effectively within a regulated broking environment.
Take the first step towards building your team and partner with us below. Remove the stress from your hiring process and let us deliver quality, trusted recruitment solutions.
